Everything on this page runs on ProductBridge.
Our support inbox, our help center, our feedback board, our roadmap and our changelog are the product. The chat bubble in the corner is ours. Open it and you are using what you are reading about.
Tickets die closed.
Your board knows a username, not a customer.
Survey results land in a spreadsheet.
40+ unread mails
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Give Feedback
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278 saved feedbacks
One loop. Five stages. One record.
Every stage writes to the same customer, so the next stage starts with context instead of a blank page.
Ask, answer, learn, build and tell.
Run the whole loop from one place, with every signal tied back to the same customer.
Thanks for your feedback
Ask
Run NPS, CSAT, CES, polls and open questions in your product.
Answer
A messenger your customers open and a shared inbox your team can actually work in.
Learn
Conversations and survey responses become feedback items. Duplicates merge. Requests get votes.
Talk to them where they already are
Five tabs, not one chat box.
Home, Messages, Help, News and Roadmap. Your customer can ask, search docs, read what shipped and vote on what is next without leaving the launcher.
Onboarding is confusing. its not easy to get start.
10
Export CSV works, but formatting issues
47
It's very difficult to share documents with teammates. Need collaboration tools to share and work with team members.
52
Missing integration with Slack
95
Could you assist with pasting MDX context into the writer?
24
Kindly add a dark mode to the application
24
In Progress
Fixes for formatting issues in CSV exports
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Editor
Bugs & Fixes
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Users have been requesting Slack integration and having trouble...
An inbox built for support work
Saved views, team groups, starred threads, mentions, chip filters, table mode, macros and internal notes.
Email in the same place
Connect a support mailbox or use the forward-to address. Email threads land beside chat.
Help inside the messenger
Customers search your help center before they start another conversation.
Every conversation on a full customer record
When a contact matches a ProductBridge user, the sidebar stops being a name and starts being a customer.
Roadmap
Custom Dashboards you requested is now live! Start personalizing your workspace.
Activity stats, CRM fields, custom attributes, feedback posts, roadmap votes and recent conversations.
The context that usually goes missing
Device, browser, current page, source, last seen and their full page-view trail.
A ticket becomes an upvote
Link any conversation to a feedback or roadmap post. The support request becomes a signal.
AI that does the part nobody wants to do
AutoBridge reads every channel, merges the duplicates and rolls the rest into themes — the pile becomes a picture.
Feedback collects itself
AutoBridge pulls feedback out of support conversations, app-store reviews, G2 and Trustpilot. Nobody copy-pastes into a board.
Duplicates merge
The same request, said fifteen ways, becomes one post with fifteen voters. Your counts are finally real.
Themes, reach and impact
Posts roll up into themes scored by how many customers they touch. The loudest customer stops winning. The right request does.
Support that keeps up
Thread summaries on demand, past answers surfaced, and urgent conversations raise their own hand.
Connect what you already run.
Slack, Intercom, Discord, Linear, Zapier, G2 and Trustpilot, plus APIs, webhooks and an MCP server.
Questions you are probably asking
Short answers about support, feedback, help, surveys and the customer record.
Is this a support tool or a feedback tool?
How is this different from Intercom?
How is this different from Canny?
Do I have to use all of it?
Can I put this on my own domain?
How do you handle logged-in users?
What languages do you support?
Can I turn chat off?
Stop stitching six tools together.
Put support, help, surveys, feedback, roadmap and changelog on one customer record.
One flat price. No tracked-user meter.
Free plan · Flat pricing from $29/mo — never per tracked user · No credit card